Is your GWM or Haval burning oil?
Owners around Australia report Haval H9 engines using a litre or more of oil every 1,000 km, followed by oil consumption tests, engine replacements, refused claims and cars that are now hard to sell. The register is open to every GWM and Haval model with the same problem. It counts those owners and puts the evidence in one place: for the ACCC, for the law firms assessing whether a class action is viable, and for every owner's own claim.
What owners are reporting
These are the patterns owners describe in forums, review sites and owners' groups. The register exists to turn them into counted, documented cases.
Oil use of 1 L per 1,000 km or more
Owners describe it showing up between services, typically somewhere between 60,000 and 90,000 km, and sometimes much earlier.
Oil consumption tests
Dealers run a measured test over 1,000 km intervals. Results above the manufacturer's limit are being met with engine replacements.
Refused or delayed claims
Some owners report claims refused or delayed, or blamed on gaps in servicing, while the oil use continued.
Cars that won't sell
Low trade-in offers, or none at all, once the oil problem is known, leaving owners stuck with the vehicle.
Why register
It gives the ACCC a pattern
The regulator rarely acts on one complaint, but a documented pattern is exactly what led to its case against Mazda, which ended in an $11.5 million penalty in 2024 for telling owners of seriously faulty cars that repair was their only remedy. A register with vehicle details, kilometres, test results and outcomes is evidence in a way a Facebook thread never is.
It lets law firms assess a class action
Class actions in Australia are run by law firms, usually with a litigation funder, and they take a case on only when enough owners share the same defect. The register is what they will ask for. It is presented to them; they decide.
It strengthens your own claim
Under the Australian Consumer Law a failure is major when a reasonable consumer who knew its full nature and extent would not have bought the car. Showing that the defect is a known pattern across the model, not a one-off, makes that case for every owner. The claim pack gives you the letter and the steps.
How this works
A register is only worth joining if you know what happens next. This is the plan, with the numbers that trigger each stage, so the site never promises more than it can deliver.
Register and start your own claim
Every entry is counted and the aggregate figures are published here. The claim pack and the oil log let you start your own claim today; nothing here asks you to wait.
Collective complaint to the ACCC, and a letter to GWM
One complaint to the regulator carrying the register's figures and, with the consent you gave, the individual entries. At the same time GWM Australia receives the asks below in writing, with the register behind them, and an invitation to respond.
Assessment by class-action firms
Whichever comes first, the register goes to two or three firms that run consumer class actions in Australia. They decide whether an action is viable; owners who ticked the box are introduced. If a firm takes it on you will see the terms before anything is agreed.
Shared evidence for every owner
If no firm proceeds, the register becomes the common evidence base for individual claims: one letter, one engineer's approach, one set of tribunal steps, used by many owners at once. When Treasury releases its draft law on penalties for refusing consumer-guarantee remedies, the register makes a submission. You get an email at each stage.
What we're asking of GWM
Not one quiet settlement at a time. A defect in a product is a collective problem and it needs a collective fix, for the owners who have it now and the buyers who will inherit it.
1. Acknowledge it
Say publicly which engines and build years are affected and what the acceptable oil consumption limit is, so every owner is measured against the same rule.
2. Extend the warranty on affected engines
For every owner, not only those who argue hardest. Other makers have done this for known defects; it is a recognised response to a pattern.
3. Buy back or replace what can't be fixed
A program, not a negotiation: a fair price that does not punish owners for the kilometres they drove while waiting, and a clear path for cars that cannot reasonably be repaired.
4. Fix the cause
Replacement engines that carry the same fault only reset the clock. Owners need to know what changed in the replacement and in production.
5. Tell the next buyer
Affected cars are traded in and sold on. Disclosure to used-car buyers is the difference between a defect and a hidden one.
Register your vehicle
Fields marked * are required. Everything else helps, but leave it blank if you're not sure. Your details are never published; only aggregate counts appear on this site.
What the register shows so far
Aggregate figures only. They appear once at least five owners have registered, so no individual can be identified.
Your rights right now
You do not have to wait for a class action. Every car sold by a business in Australia comes with consumer guarantees under the Australian Consumer Law, on top of GWM's warranty, and GWM's own warranty terms acknowledge those guarantees cannot be excluded.
Major failure means you choose the remedy
A failure is major if a reasonable consumer who knew its full nature and extent would not have bought the car, if it can't be fixed easily within a reasonable time, or if it is unsafe. Several smaller failures can add up to a major one. For a major failure you, not GWM, choose: reject the car for a refund or replacement (while the "rejection period" is still open), or keep it and claim compensation for its drop in value.
Who you claim against
The refund or replacement is owed by the business that sold you the car, usually the dealer. Compensation for the reduction in the car's value can be claimed against GWM as the importer, which the law treats as the manufacturer. Tribunals can order the dealer to refund; they generally cannot order the manufacturer to.
What to do this week
Put your claim in writing to the dealer and copy GWM. Get any promise of an engine replacement in writing. Don't accept "a warranty repair is your only remedy". Don't refuse a repair outright while you push for a refund; accept it under a written reservation of rights. Then escalate through your state's fair trading body and, if needed, the tribunal.
Open the claim pack: letter template, evidence checklist, escalation steps
General information only, not legal advice. Fixed-fee consumer lawyers and community legal centres can check your specific position.
Questions
Is this a class action?
No. Not yet, and possibly never. A class action is run by a law firm, usually with a litigation funder, and needs enough affected owners with a common defect to be worth taking on. The register is how that gets tested. It is also useful on its own: for the ACCC, for the media, and for every owner's individual claim.
Does it cost anything, or commit me to anything?
No and no. If a law firm later proposes an action, you will be told the terms and can decide then.
Who is behind this?
An owner, not a law firm, and not GWM. Prellin Chetty, a Brisbane accountant with a 2021 H9, started it; see about.
My engine has already been replaced. Should I still register?
Yes. Replacement outcomes are the strongest evidence of the pattern, and you may still have a claim for the car's reduced value, time off the road and costs.
My car is a different GWM or Haval model.
Register it if the problem is excessive engine oil consumption. The register records the model and engine so the cases can be grouped.
Will GWM or my dealer see my details?
Not from this register without your consent. The only public figures are aggregate counts, shown once at least five owners have registered.
Are you saying GWM knew about this?
No. We are saying owners report a pattern, and that oil consumption tests and engine replacements are confirming it case by case. Whether the maker knew, and when, is exactly what a register with dates and kilometres can establish.
Who decides when the stages happen?
The numbers on this page. When the register passes each threshold, the step is taken and every registered owner is emailed.
Can I change or withdraw my entry?
Yes, at any time. Contact details are in the about section.
Privacy statement
What we collect
Your name, email, optional phone number, state, vehicle details (including an optional VIN), what has happened with the oil problem, and the consents you tick.
Why
To count and document the issue; to present it to consumer regulators (the ACCC and state fair trading bodies) and to law firms assessing a possible class action; and to send you updates about the register.
Who sees it
The register's organiser(s), and regulators or law firms when the register is presented to them under the consent you gave. Nobody else. GWM and dealers do not receive your details without your consent. Public figures are aggregate counts only, never individual entries. Your information is never sold.
Where it is kept
In private storage on Vercel's platform (hosted in the United States), sent over HTTPS. This site runs no analytics or tracking scripts.
Your control
Email gwmoilregister@gmail.com to see, correct or delete your entry. Entries are kept until the issue is resolved or you ask to be removed.
Accuracy
Please keep to what you know first-hand. Statements about named individuals are not published.
About this register
Started by Prellin Chetty, a Brisbane accountant and 2021 Haval H9 owner going through GWM's oil consumption test and engine replacement process, who found other owners describing the same thing with no way to be counted. It is run by owners, for owners.
Contact: gwmoilregister@gmail.com
If you run a GWM or Haval owners' group and would like to co-host the register, or you are a journalist or lawyer looking into this issue, please get in touch.